Sole Provisions

Jennifer Hillman

4 years ago

This place is amazing! This is the first time I have been able to wear shoes— that are actually nice looking— without pain. Terrific aspects of this store include the huge selection and the amazing staff! Barb helped my sister (who wrestles with plantar fasciitis) and me for over three hours to help us find exactly what we wanted and needed. It was such a revelation to have a trained expert determine my true foot size; I had been stuffing my feet into 8’s when I really need a 6 wide. Barb also made sure that we got a perfect, individualized fit! she explained how different footbeds were available— my sister ended up liking the one with ‘regular’ support while I ended up needing the one with ‘active/athletic’ arch and heel support. I would never have been able to figure that out on my own, or try on 50+ Pairs of Vionics by shopping online!

Patricia Morgan

3 years ago

First time customer suffering from plantar fasciitis. Went to the Collegeville store today and was helped by Mr. Jeff. He was so patient, professional and nice. Mr. Jeff was very knowledgeable about my problem and knew which shoes to recommend for me. Best retail customer service I've ever experienced! Bought 4 pairs of shoes and a pair of insoles for the sneakers I came in wearing. Thank you again Mr. Jeff and I'lll be back!

Chelsey Ayres

5 years ago

I was recommended by my chiropractor to look into Vionic because of my falling arch. I made some time and was able to get to the store where Nicole was working and promptly greeted me. I cannot say how blown away I was by her knowledge, warmth, and service she provided while I was in the store. It was my first time there and I had no idea what to expect. I assumed I'd walk in and look for a few styles I liked to try and walk out with or without new shoes. That was not the case. Nicole was extremely patient and went above and beyond in selecting shoes that she thought would suit my needs and style. I left with two new pairs feeling confident of my new purchases (small investments) and have honestly second guessed myself for not buying more. But again, they're small investments. Worth every penny, but I'm slowly training my thrifty mind to invest on well-made, quality pieces and not my normal inexpensive, "my feet, back, and legs are killing me" shoes. I highly recommend this store, Nicole, and Vionic shoes!

Kellie Boyce

2 years ago

I had never heard of Vionic and stopped in while shopping in the area. Much to my surprise I was looking for just that, a supportive shoe for my trip after an ankle injury. Jeff greeted me with enthusiasm and plenty of knowledge about the brand I had never heard of. Jeff asked me a few questions and asked if he could measure my foot and if he could take the initiative of pulling some items for me to try. I sincerely appreciated his approach of asking as he was not wanting to be pushy and setting a boundary for me to decide. He was so helpful and understanding of my likes and dislikes. I could not have asked for a better experience at this store. I felt like Jeff kind of brought back this old school retail customer service that was above and beyond if that makes sense. I would highly recommend this store and I will be back as there was so many other cute items and accessories to choose from including adorable purses. Thank you Jeff and my feet will thank you too!

C G

year ago

Jeff was absolutely amazing today! He was incredibly kind and patient with me as I tried on multiple pairs of shoes. He even measured my foot to ensure I found the perfect fit. I love my new Alivio Mia’s- they feel like walking on a cloud!

Austin Mann

8 months ago

Jeff is a fantastic manager, he is personable and extremely knowledgeable about shoes. I have had foot issues recently and he recommended a pair that has resolved it but also kept me in a pair that I like and are stylish. Thank you Jeff I’ll be back.

Kathy Molyneaux

10 months ago

I’ve had awful time trying to find shoes for a trip I’ll be taking in a few weeks where I’ll be doing a lot of walking. I want a shoe that performs like a sneaker but looks like a shoe. A few days ago I purchased a pair I thought would work but ended up returning them to the Collegeville store today. Jess helped me with my return with no issues. She listened while I explained my particular frustration and understood exactly what I wanted. Jess educated me on the type of shoe which would best serve my needs and was very knowledgeable concerning my foot issues. Together we tried a few different pairs and decided on the best purchase. We chatted, laughed and got the job done. I put the shoes on immediately when I got home around noon; it’s 8:30pm now. After being on my feet all day cooking and cleaning, I feel great. The best indicator of a good fitting shoe is even forgetting you have them on, which I did! These shoes are a winner and so is Jess. She was professional while maintaining a pleasant demeanor. It was a pleasure working with her.

Alethea Kidd

10 months ago

I showed up tired with 3 grubby kids and my mom to the store. I could have been wearing pearls and had the perfect kids for how very nice the salesman treated us. His name was Jeff and he took a lot of time to make sure that my mother found the perfect pair for her and was so kind that even my shyest child started to talk. It took over 15 types of shoes for my mom to finally found the perfect fit and she loves them. Would recommend the shoes and the staff of this great store. This is our second positive experience.

Jescika Johannsen

5 months ago

This was hands-down one of the best shoe shopping experiences I’ve ever had. The team at Sole Provisions is friendly, patient, and extremely knowledgeable. They introduced me to shoes I didn’t even know were possible for my feet, and I left with more than I planned because everything fit so well. Absolutely thrilled with my experience.

Harriet Stein

2 months ago

The only thing better than the quality of the shoes in this store, is the excellent customer service you will receive. Jeff was so very helpful today, and I told him it was worth the trip on the turnpike to come and visit. It is important to wear good shoes. I'm a nurse, and you only have 2 feet. Trust me, you're going to want them to be in really good shape as you get older.